Privacy Policy for D&G COMPUTER STORE
Effective Date: 04.03.2025
At D&G COMPUTER STORE ("we," "us," "our"), we value your privacy and are committed to protecting the personal information that you provide to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our computer repair services.
By using our services, visiting our website, or providing us with your personal information, you agree to the practices outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Personal Identification Information: Name, email address, phone number, physical address, and other contact details.
Device Information: Information about the device you bring for repair, including make, model, serial number, operating system, software, and hardware specifications.
Service Information: Details about the repairs or services performed, including diagnostics, parts replaced, and work completed.
Payment Information: Billing details such as credit card information or other payment methods used for transactions.
Usage Information: Data about how you interact with our website or services (e.g., IP address, browser type, browsing history).
2. How We Use Your Information
We use your personal information for the following purposes:
To provide computer repair services, including diagnostics, repairs, and installations.
To process payments and send invoices.
To communicate with you regarding service status, appointment confirmations, or other customer service needs.
To improve our services, website, and user experience.
To send promotional materials, newsletters, or special offers if you have opted to receive them.
To comply with legal obligations and protect our rights.
3. How We Protect Your Information
We take reasonable and appropriate measures to protect the personal information you provide to us. This includes using encryption, secure servers, and access controls to prevent unauthorized access, alteration, or disclosure of your data.
However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Sharing Your Information
We will not sell, rent, or lease your personal information to third parties. However, we may share your information in the following cases:
Service Providers: We may share information with third-party service providers who assist in providing our repair services, such as payment processors, delivery services, or parts suppliers. These providers are obligated to protect your information and use it only for the purpose of performing services for us.
Legal Compliance: We may disclose your information if required by law, regulation, or legal process (e.g., a subpoena or court order).
Business Transfers: If our business is involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
5. Data Retention
We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. After the retention period, we securely dispose of or anonymize your personal information.
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access: You may request a copy of the personal information we hold about you.
Correction: You may request corrections to any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal information, subject to any legal obligations or legitimate business interests.
Opt-out of Marketing: You can opt out of receiving marketing communications at any time by contacting us or using the "unsubscribe" option in our emails.
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
7. Cookies and Tracking Technologies
Our website may use cookies, web beacons, and other tracking technologies to improve your experience and collect information about how you interact with our website. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our website.
8. Third-Party Links
Our website or services may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as soon as possible.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
D&G COMPUTER STORE
2 Red Lion Street
DN14 6BX
Goole
Phone: 07459002225
Email: info@dgcomputerstore.com
The most common questions about how our works.
Thank you for choosing D&G Computer Store for your device repair needs! To get started, simply fill out the form to book your repair below, and you will recive the next step such as to dispatch your device to our shop. Step 1: Provide Your Details Full Name: Phone Number: Email Address: Step 2: Device Information Device Type: Laptop/PC/Tablet/Other Make/Model: e.g., Dell XPS 13 Problem Description: Briefly describe the issue with your device, e.g., "Screen not turning on" or "Slow performance" Step 3: You will recive a email about Your repair order #xxxx and Waiting for your device, Dispatch it #xxx make sure to include the invoice for your order inside your package. Any special requests or additional information: e.g., "Need data backup before repair," "Urgent request," etc. Once you’ve completed the form and send the device, we will confirm that we have recive your device and send you details of your repair.
Yes, we do! Team pricing is available for any plan. You can take advantage of 30% off for signing up for team pricing of 10 users or more.
You can easily change your site settings inside of your site dashboard by clicking the top right menu and clicking the settings button.
You can easily change your site settings inside of your site dashboard by clicking the top right menu and clicking the settings button.
we have been into the business and our clients cherish us for the promising that we convey them
We promise to provide excellent repair services with multiple bands and the devices
We have well trained and professional experts with relevant experience to fix your devices issues
Track your device repairing status with complete details at any time and from any place or even from your home
When does a technician update repair status the customer will be notified by email.